What does a grey phone and grey arrow for outgoing call on samsung phone mean?


New member
Oct 18, 2021
A person says they called me and talked to me from their samsung phone, but I never received the call and there is no record in my call logs. To backup their claim, the person sent a screenshot from their phone. On the screenshot the incoming call symbol is a grey phone with inward facing green arrow. The missed call symbol is a red phone with bent red arrow and the purported call to me is the only outgoing call visible, the call log symbol is a grey phone with grey outward facing arrow.

Based on the symbol convention/colours for the other calls visible in the screenshot, should the outgoing call to me not have an orange outward facing arrow if the call was connected? What does a grey outward facing arrow on an outgoing call mean?

Thanks for your help