When trying to connect with my modem I get authentication problems, why?

[AC Question]

when trying to connect with modem i get authentication problem can you please help

and when i switch off it reverts to the start and i have to input all information again

 

[B. Diddy]

Re: when trying to connect with modem i get authentication problem can you please help

Welcome to Android Central! Which phone do you have? What are you referring to when you mention switching it off--the router? Is it a standalone router, or is it a combination modem/router?

In the meantime, review this guide and see if the tips help: http://forums.androidcentral.com/am...roubleshooting-wi-fi-connection-problems.html