A
AC Question
updating is shows error
I live in India and I bought an Android One phone called the Lava Pixel v1. The phone is running Android 5.1 , the phone notifies me that I have an update that I need to install. It downloads the 770 mb update and when I try to install it, it shuts down and restarts the phone and then starts installing the update, I can see the Android mascot. After it(the install progress bar) gets to about 20% or so, I just get a message saying "Error" that is all. The Android mascot is lying down or so and from it's open belly there is an exclamation icon (!have a look at the attached image for what it looks like). At this stage there is no sim card on the phone. So would appreciate some help with this.
I live in India and I bought an Android One phone called the Lava Pixel v1. The phone is running Android 5.1 , the phone notifies me that I have an update that I need to install. It downloads the 770 mb update and when I try to install it, it shuts down and restarts the phone and then starts installing the update, I can see the Android mascot. After it(the install progress bar) gets to about 20% or so, I just get a message saying "Error" that is all. The Android mascot is lying down or so and from it's open belly there is an exclamation icon (!have a look at the attached image for what it looks like). At this stage there is no sim card on the phone. So would appreciate some help with this.