I download and download and cannot find them. Also happens to pictures from Yahoo. This is extremely annoying. Also, if I have a photo stored in my gallery, I can't get it to attach to a text message. If I take a photo it's ok and attached.
What I don't understand is how a major manufacturer can launch a phone that's this dysfunctional. It was worse before the update and the upgrade but it's still terrible.
I have never called them but I plan to. Only 1 person at Verizon seems to know this phone. He loves his doesn't see any of this as an issue.