white box covering my keypad

[thompson1938]

I updated my software for my Samsung galaxy s4 yesterday and now every time I try to go online a white rectangular box covers part of my screen, including my keypad which means I can't type in any web addresses or anything. Anyone know how to fix this problem?

 

[B. Diddy]

Welcome to Android Central! Does it go away after rebooting?

If not, try booting into Recovery and clearing the system cache partition: Reset: Samsung Galaxy S 4 | T-Mobile Support

 

[thompson1938]

I will try that, thanks for your help