Why am I have so much trouble receiving calls on my Galaxy S5?

A

AC Question

Galaxy S5 trouble with receiving calls

I have an S5 with ATT. Fwiw, the phone was upgraded about 2 weeks ago.

I have an issue where people will suddenly text me telling me that I'm ignoring them. Seems the phone suddenly stops receiving calls. During this time, outgoing calls work just fine. Texting both ways works fine. The only issue is incoming/receiving calls.

Restarting the phone does not work - but if I power off and then reboot, the calls start working again.

Has anyone seen this before, or recently? Thanks!!
 

freightguy1979

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Mar 25, 2015
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Re: Galaxy S5 trouble with receiving calls

Do you have the HD option on your phone and carrier? I had it enabled on my phone and thru Verizon settings. I disabled both and the problem went away. Mine kept going to voice-mail.

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