Why am I unable to answer calls on my Galaxy Exhibit phone?

[AC Question]

help my galaxy exhibit phone....i can not answer calls and only if i can i can't hear anything

my galaxy exhibit phone will not allow me to answer calls and only if i am able to answer it i can not hear anything also tried restarting it and i get sound but still not able to answer at all...PLEASE HELP

 

[B. Diddy]

Re: help my galaxy exhibit phone....i can not answer calls and only if i can i can't hear anything

Welcome to Android Central! What do you mean when you say you can't answer calls? Do you see a caller ID screen when it's ringing, with the Answer button (or slide to answer)? What happens when you tap or slide the button to answer, anything?