why are the bottom buttons on my galaxy alpha not working

[AC Question]

The multiple window button on the left and the back arrow on the right light up but they are not working. Turned off my phone as suggested for about 20 minutes and they are still not working. I have not had this problem before and I have had this phone for about 7 months.

 

[belodion]

Welcome to AC.

Try a Cache Partition wipe.
Let us know what that does.

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