Why aren't I being alerted to hangout messages?

[KingCali68]

Not being alerted to hangout message.

Every since the 5.0.1 updated I'm not being alerted when I receive a hangout message. I do not have the snooze setting active. Any help with this would be appreciated.
Thanks

 

[B. Diddy]

Re: Not being alerted to hangout message.

Open Hangouts, swipe in from the left, tap Settings, then your Google account. Make sure your Hangout Notifications are selected to your preference. You can also turn notifications for specific Hangout conversations on or off--open the conversation, tap Menu, then People & Options, and check or uncheck Notifications.

 

[KingCali68]

Re: Not being alerted to hangout message.

Thanks for your response but they are all checked to show notifications. The little hangouts symbol isn't green anymore also were you type your message.

Posted via Android Central App

 

[B. Diddy]

Re: Not being alerted to hangout message.

Consider wiping the Hangouts app cache. Go to Settings>Apps>All, select Hangouts, and Clear Cache/Data. Now open Hangouts again, log back in, and see if that works.

Also try a system cache partition wipe: http://forums.androidcentral.com/go...e-nexus-7-2012-2013-cache-partition-wipe.html