Why can I not view my videos and photos in my gallery and I never deleted them on my HTC Evo 4G LTE

[Android Central Question]

Back in 2010 that was my first smartphone I really loved it when my wife was having our little girl I made sure I took a video a couple of them of her giving birth to her without seeing the wrong thing because I just showed doctor's backs then got her out and holding her up and then put her in her crib and clean her up and wrapped her in a blanket my daughter just turned 11 years old this is when I wanted to show her I've had the phone stored in my drawer in the same house since then for 11 years now so I turn it on now and I go to gallery and it says no photos or videos available I must retrieve these and show My Little girl her first day of breath I had this planned for 11 days it's really wrecking me can somebody please help me please please

 

[B. Diddy]

Welcome to Android Central! Were they saved to Internal Storage or to the SD card?

Try connecting the phone to your PC, then swipe down the notification panel and tap the USB notification. Make sure it's set to File Transfer or MTP, and then use Windows File Explorer to look in the /DCIM/Camera (or possibly /DCIM/Media100) directory to see if the files are there.

If USB Mass Storage is an option when you tap the USB notification, that's also worth a try.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Anything important or precious moments should always back up multiple places especially with electronics