Why can't I access the Play Store on my Samsung S4 phone?

A

AC Question

cannot access play store on my samsung S4 phone

My play store will not open
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
164,891
3,863
113
Visit site
Re: cannot access play store on my samsung S4 phone

Welcome to Android Central! Does this happen on both wi-fi and mobile data?

Go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

If that doesn't work, then go to Settings>Accounts, remove your Google account completely, then add it back.
 

Trending Posts

Forum statistics

Threads
941,256
Messages
6,907,646
Members
3,157,830
Latest member
JPerl