Why can't i down load a text that is 32kb in size

[Android Central Question]

I received a text that's 32kb and expires on October first why can't I download it

 

[ManiacJoe]

Which phone?
Which version of android?
Which carrier?
What kind of message?
Which messaging app?
Which messaging provider?

 

[Rukbat]

You didn't answer within 5 minutes? He's probably gone to another forum to do the same thing.

 

[B. Diddy]

Welcome to Android Central! When you see something like that, it usually means it's an MMS message that the phone had trouble receiving (often because your mobile data was turned off, or the mobile data reception was problematic). MMS messages are ones that include attached files (usually photos) or group texts. Make sure your mobile data is on, then see if the message comes through.

 

[Jaquana McNeill]

I have a galaxy note 9 running oreo 8.1. I just started having this problem on 10/26/18. None of the usual things that cause this problem have happened. Plus my phone was working perfectly fine for the past month.

Troubleshooting I've tried:
Restart

Power off, removed sim, replaced sim and powered back up

Disabled auto-retrieve

Double checked the apn settings for AT&T.