Why can't I download anything using my Play Store?

[AC Question]

Why can't I download anything using my play store

I've tried to clear data and cache and force stop it but still I can't download anything so please help

 

[mrsmumbles]

Re: Why can't I download anything using my play store

Hi, try resetting app preferences. Settings, Apps, All, tap the three dot menu button, and select Reset Preferences. Let us know if this helps.