Why can't I download anything?

[AC Question]

Can't download anything

Whenever I go on to play store and go to download an app it will let me press the download button for it however it won't do anything after that other than freeze the screen

 

[the tall guy]

Re: Can't download anything

Hi, do you have a strong WiFi signal and or mobile data? have you tried turning the phone on and off and seeing if that makes any difference?