Why can't I download apps from the play store?

A

AC Question

Every time I try to download an app it just says downloading for hours. I have tried clearing the cache and data multiple times. I have restarted my Samsung galaxy tab A multiple times as well. What do I do?
 

B. Diddy

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Welcome to Android Central! Which app's cache/data were you clearing? The Play Store, Download Manager, or both? Make sure you do it for both.

Also, does this happen on any wi-fi network, or only your own?
 

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