Recently both phones on our plan can no longer download apps from Google play. Have uninstalled, cleared cache and data, restarted phone, forgot saved wifi. NI thing works please help.
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- Mar 9, 2012
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Welcome to Android Central! Does this happen on both wi-fi and mobile data?
Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.
If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.
If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
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