Why can't I download updates on my Samsung Note 4?

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AC Question

cannot download updates to samsung note 4

I have a samsung note 4. Asking to download updates but even though I have disabled wifi (I don't have wifi) as it mentions to do it still wont download, even though I have heaps of mb on my phone allowance.
The local "free wifi" areas will not allow that much download. Apart from going into a Telstra store, I can never update my phone.
 

B. Diddy

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Re: cannot download updates to samsung note 4

Welcome to Android Central! I'm sorry, I don't quite understand. Are you saying the phone won't let you install app updates over mobile data? If they're through Google Play Store, open it, swipe in from the left, tap Settings>Auto-update apps, and select "Auto-update apps at any time. Data charges may apply."
 

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