Why can't i install instagram on my android phone?

[Android Central Question]

I uninstalled instagram from my phone and then tried to install back, it is showing "can't install instagram-error 24". Tried all possible trouble shooting ways. But couldn't over come. No space problem. Please help me out.

 

[B. Diddy]

Welcome to Android Central! Which phone? Are you trying to install from the Play Store, or from somewhere else?

 

[Rukbat]

If you're installing it using Play, the normal fix for error 24 is to go to Settings > Apps >Google Play Store, force stop, clear cache, clear data.

Then run Play again and install Instagram.

 

[Mitali Mathur]

Welcome to Android Central! Which phone? Are you trying to install from the Play Store, or from somewhere else?

HTC desire, From play store only!

 

[mustang7757]

HTC desire, From play store only!

Hi, welcome!
What andriod version you on?

 

[B. Diddy]

Welcome to Android Central! Which Desire model? There are a lot of them. What happens when you try to install it -- do you get the same error message as the OP did a year ago?

 

[Mitali Mathur]

HTC desire 816G dual SIM , when installation finish a msg pop ups says "Can't Install Instagram!" And Error comes -24 nd SDK version is 19

 

[mustang7757]

HTC desire 816G dual SIM , when installation finish a msg pop ups says "Can't Install Instagram!" And Error comes -24 nd SDK version is 19

Hi, what andriod version is it on?

 

[Mitali Mathur]

Idk how to check which android version it is on! If u have any idea kindly tell me!

 

[mustang7757]

Idk how to check which android version it is on! If u have any idea kindly tell me!

Should be in settings > about phone or under software information

 

[B. Diddy]

Where are you installing from -- the Play Store, or is this an apk you downloaded from somewhere?

Your phone is 6 years old, and I'm betting it's on either KitKat or Lollipop. Phones this old are starting to have problems with app compatibility due to their age. You probably need to get a new phone.

 

[mustang7757]

Where are you installing from -- the Play Store, or is this an apk you downloaded from somewhere?

Your phone is 6 years old, and I'm betting it's on either KitKat or Lollipop. Phones this old are starting to have problems with app compatibility due to their age. You probably need to get a new phone.

Yup I agree .

 

[Mitali Mathur]

Yess I got it
Android version is 4.4.2

 

[mustang7757]

Yess I got it
Android version is 4.4.2

Lot of things not going be compatible with that version.

 

[Mitali Mathur]

Now what to do any solution how can i install instagram!

 

[B. Diddy]

As I mentioned above, it's time to get a newer and more modern phone, if Instagram is that important to you.

 

[Hayat Khan1]

When ever I tried to install Instagram and you tube it doesn't install and a slash come that "Something went wrong try again"..

 

[mustang7757]

When ever I tried to install Instagram and you tube it doesn't install and a slash come that "Something went wrong try again"..

Hi, welcome to AC!
Which phone you have ?

 

[B. Diddy]

Welcome to Android Central! Are you installing them from the Play Store, or somewhere else?

 

[anon(10614692)]

Perhaps this helps https://www.problogbooster.com/2014...f you stuck at this,to install that app again.