Why can't I receive texts on my Galaxy Core Prime?

[AC Question]

I just activated it and I can send messages fine and call but I cannot receive messages. I tried turning it on ad off and taking out the battery but it didn't work

 

[itguyjax8430]

Re: why cant i recieve texts on my galaxy core pime

I just activated it and I can send messages fine and call but I cannot receive messages. I tried turning it on ad off and taking out the battery but it didn't work

Welcome to Android Central!

Did you port your number to the a different carrier when you activated the phone?

 

[mostafa ghayad]

If we are to say that the number was ported, what is the solution in this case?

 

[mostafa ghayad]

Re: why cant i recieve texts on my galaxy core pime

If we are to say that the number was ported, what is the solution in this case?

 

[bobbyjo]

what does it mean if you port your phone number?