Why can't I scan QR codes with my phone?

ak.yonathan

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Mar 17, 2020
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I can't scan QR codes with the camera app on my phone, I have even installed Google Lens but it still doesn't work, at best it will just give me a link to a website the code is associated with.
 

tismydroid

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Jun 3, 2012
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Often times, giving the link to a website is the only think a qr code does. What are your expectations when trying to scan the code? Is it a code for a specific product?
 

smvim

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I can't scan QR codes with the camera app on my phone, I have even installed Google Lens but it still doesn't work, at best it will just give me a link to a website the code is associated with.

It sounds like you are indeed able to scan QR codes. If the QR code you're viewing is linked to some website that is its purpose. This is mostly supposition but it also sounds like you're trying to repurpose that QR code to do something else, which isn't going to work. You need to get a QR code generator to create your own QR codes.
 

B. Diddy

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Mar 9, 2012
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Which phone do you have?

Are you using the Phone Link app on the phone to scan the QR code? See the steps here, specifically step 7: https://forums.androidcentral.com/e...nc-across-your-devices%3Fr%3D1&token=CWOjWkhG


  • In the search box on the taskbar, type your phone, and then select Phone Link app from the results.
  • Select Android.
  • You’ll be asked to sign into your Microsoft account (You'll need to be signed into the same Microsoft account on both your Android device and PC in order to link your devices.)
  • Once you're signed in, you'll be prompted to install or open the companion app on your Android device. To do this, open a web browser on your Android device and then enter the link that's displayed on your PC (aka.ms/yourpc).
  • Sign into the companion app with the same Microsoft account that you're signed in to on your PC. The app will then open to a screen that displays a QR code for you to scan—we'll come back to that.
  • Once you've signed in, go back to your PC and select the I have the Link to Windows app installed on my phone check box. Then select the Pair with QR code button.

    Note: If you'd like to pair your device without using a QR code, select the Pair manually button on your PC instead. On your Android device, you'll be prompted to enter the code displayed on your PC.
  • A QR code will appear on your PC screen. On your Android device, the companion app should be open to a screen with a camera on it. Use this screen to scan the QR code that's displayed on your PC.
  • Once your devices are linked, your Android device will prompt you for several device permissions. These permissions help you access content from your phone on your PC.