Why can't I send or receive picture messages?

[trinibaby652]

cant send or receive pics messages

my phone won't let me send or receive pics messages. it saids unable to attach files and when someone tries to send me a pics it saids downloading but never ends. i tried restarting my phone. my data is turned on. what to do

 

[AlphaTango414]

Re: cant send or receive pics messages

Call your service provider and inquire to see if anyone else is having these problems. Could be a service provider issue.

Are you using stock messaging app or third-party app? Try a third-party messaging app?

 

[Andrew Read1]

Re: cant send or receive pics messages

I had a similar problem I had to go to the samsung website to receive new mms settings. I'm in the UK so depending on where your from there maybe a different resolution

AndyRead