Why can't I transfer phone photos after I upgraded to Windows 10 on my pc?

[AC Question]

why cant i transfer phone photos after i upgraded to windows 10 on my pc

my pc doesn't let me transfer photos from my Samsung like it used to since I upgraded to windows 10

 

[B. Diddy]

Re: why cant i transfer phone photos after i upgraded to windows 10 on my pc

Welcome to Android Central! Which Samsung phone do you have? When you connect via USB, does the phone show up in Windows Explorer? Is the phone connecting via MTP? Swipe down and tap the USB connection notification icon to see.