Why can't I unlock my Samsung Galaxy S6, I used fingerprint and forgot my back up password?

A

AC Question

cant unlock my samsung galaxy s6. i used fingerprint and forgot my back up password

my son picked my phone and tried to unlock it with his fingerprint now the fingerprint doesn't work and its asking for back up password. Is there a way I can unlock this phone. if I cant remember e backup password
 

linuxalien

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Apr 25, 2012
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Re: cant unlock my samsung galaxy s6. i used fingerprint and forgot my back up password

Keep entering any password for the backup until it asks for your main gmail account and password that you use for Google Play. That will unlock it.

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