Why can't my Moto G accept calls or text messages though I can call, text.?

[AC Question]

my moto g will not accept calls or text messages though i can call, text.

what could be the matter? it says to others call forwarding, but my forwarding is disabled

 

[Rukbat]

Re: my moto g will not accept calls or text messages though i can call, text.

Call your carrier - it's at their end, not yours.