Why can't my Samsung S4 get the server?

[AC Question]

samsung S4 unlocked cannot get server

my server is sympatico, i am trying to set up a google account for my samsung galaxy S4 . I do have a google account, had to reset the phone to get rid of the old vendor ( fido) which was there before it was unlocked, now i cannot get my google account set up it will not accept password. Help Please John