Why do color pics appear in black & white in texts?

[pingpong71]

Husband (s10e) and I (s22) received about 15 pictures via text from daughter (iPhone 13). They were all color pics, but about 70% of the ones I received were black and white. On the s10e, they were all in color. No clue what's going on.

 

[mustang7757]

Re: Why do color pics appear in black & white in texts?

Which message app?

Can u post a screenshot just block out personal information.

https://forums.androidcentral.com/showthread.php?t=413366



Sent from my SM-S908U1 using AC Forums mobile app

 

[B. Diddy]

Re: Why do color pics appear as black & white in texts?

Welcome to Android Central! These were sent via MMS (normal texting), and not some other messaging platform like WhatsApp, correct?

 

[mustang7757]

Welcome to AC!
I merged you to your original thread and change you to post owner

 

[pingpong71]

Re: Why do color pics appear in black & white in texts?

Here is a screenshot. This is using the normal "Messages" app.

 

[mustang7757]

Re: Why do color pics appear in black & white in texts?

Here is a screenshot. This is using the normal "Messages" app.

Thanks try clearing cache and force stop the message app see if it's ok if not then clear data then force stop it

 

[pingpong71]

I cleared cache, forced stop amd cleared data. Then I had her resend the pics. The first 20 came across in color, then the next 10 were 80% black & white.

 

[mustang7757]

I cleared cache, forced stop amd cleared data. Then I had her resend the pics. The first 20 came across in color, then the next 10 were 80% black & white.

So strange, let try Google message app see if it's happening there also

 

[pingpong71]

Unfortunately, it's the same in Google messages.

 

[mustang7757]

It's just those images or different ones also?

 

[pingpong71]

Just those.

 

[mustang7757]

If it's just those I'm not sure why but some type of glitch with that particular photo