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Why do my downloaded ringtones all back to default? And get messages stating wifi disconnected ?

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Android Central Question

Galaxy s7, I have several ringtones, notifications, downloaded from zedge, and all of them go back to the Verizon default tone. Also get message stating my WiFi is disconnected. But I can get on my tablet and surf ,no problem. How do I delete all these tones from my phone ? What is causing this ? Thanks for any help.

B. Diddy

Senior Ambassador
Mar 9, 2012
Welcome to Android Central! Where are those custom tones saved -- Internal Storage or the SD card? If it's the latter, try moving them to Internal Storage (into either the /Ringtones directory or /Notifications directory).

Does the wi-fi disconnect on any network, or just your home network? If it's just your home network, try rebooting your router by unplugging its power for about 30 seconds.