Why does Android Auto freeze up without warning.

[wizard749]

I have a 2017 Chevy Malibu and a LG V20 phone. I thought the Android Auto app would be great. WRONG! Every time I start it any ask for a location it says ok let's go. It loads the map and starts giving directions. Within a few minutes I notice its not moving, the thing is stopped and frozen. If I unplug the USB from my phone and replug it in it continues the directions for another 5 minutes and freezes again. This has had me miss turns and very very frustrating. Chevy says its Android Auto App problem. I don't care who's problem it is. I travel alot and if I can't use the Chevy screen for GPS then the whole thing is useless. If I could put GPS software on the car I would but SOMEONE STUPIDLY had Chevy only offer Android Auto or Apple whatever. Gee can you tell I'm upset. Now what.