Why does KitKat do a factory reset when only powered off?

[Janette Brewer]

kit kat factory resets when only powered off

android kit kat keeps factory resetting when powered down normally, acts as if I just took it out of the box, anyone know how to stop this please?

 

[B. Diddy]

Re: kit kat factory resets when only powered off

Welcome to Android Central! Which phone?