Why does my S3 mini say the memory is full when I have no apps or media on the phone?

[AC Question]

Why does my S3 mini say the memory is full when I have no apps or media on the phone

I deleted everything off my phone yet the memory is still shown to be full

 

[alinpha]

Re: Why does my S3 mini say the memory is full when I have no apps or media on the phone

hi,
if you could post a screenshot from Settings --> Storage, it will help to find out what's wrong.