Why does my Samsung Mega 2 camera not work?

[AC Question]

Why does my Samsung Mega 2 camera not work

I am now in the process of ATT sending me a forth phone because the camera doesn't work.. the first time it was about 2 months then quit the 2nd time it was 1 day and the 3rd time it was 1 month. I just want my camera to work UGGHHH!!!!

 

[B. Diddy]

Re: Why does my Samsung Mega 2 camera not work

Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. Galaxy Mega

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.