Why does my wi-fi calling suck???

[uscpsycho]

I have a Samsung Galaxy Note 8 and live in an area with very poor cellphone reception. I have wi-fi calling turned on but it is as if the phone is ignoring the wi-fi calling setting and keeps trying to connect with the crappy cellphone service.

I have no problems with wired VOIP calling so I thought maybe my wi-fi is the problem. So I went so far as to upgrade my wi-fi to Ubiquiti UniFi access points but that didn't help at all.

I also have the LTE calling option turned on (I'm on Sprint). In the past I experimented with turning it off and it didn't really help. Besides, I want to leave that on so I can get voice+data when I'm not on wi-fi.

Is there something else I can do to improve my wi-fi call quality? And is there any way to confirm that my calls are actually being placed over wi-fi rather than the weak cell signal I have here? Any suggestions would be appreciated, I moved here a few months ago and I'm going bonkers with the crappy call quality. HELP!

 

[Rukbat]

If the phone isn't branded by the carrier, WiFi calling usually doesn't work. (We're still in that "not all carriers do it the same way" initial stages of WiFi calling, like we were with MMS in 2004.)

 

[Mike Dee]

If the phone isn't branded by the carrier, WiFi calling usually doesn't work. (We're still in that "not all carriers do it the same way" initial stages of WiFi calling, like we were with MMS in 2004.)

Verizon seems to working with the major brands. AT&T has issues and I'm not sure about Tmobile. Usually the device let's you know during setup if it can connect.

 

[uscpsycho]

This is a Sprint branded phone activated on Sprint. I suspect the wi-fi calling option would be grayed out if I had an international model or something like that.

 

[Mike Dee]

This is a Sprint branded phone activated on Sprint. I suspect the wi-fi calling option would be grayed out if I had an international model or something like that.

I would check with Sprint to make sure its enabled on their end

 

[B. Diddy]

Try turning on Airplane Mode first, then turning wi-fi back on, and see if you can still make calls. If you can, is the quality better that way? I figured that if the phone keeps trying to fall back on the terrible network for some reason, Airplane Mode would force it to stay on wi-fi.