Why doesn't my Asus Zenfone 5 charge?

[lopezian289]

but it doesnt charge if it's on my asus zenfone 5

can you please help me

 

[belodion]

Re: but it doesnt charge if it's on my asus zenfone 5

Welcome.

I'll have to guess a little at what the question is.
If you have more than one device, and they charge okay from the same charger, except for your Asus Zenfone 5, then that phone may have a dirty or damaged USB port connector, among other possibilities.
But perhaps I've guessed the question wrong?

Posted via the Android Central App

 

[supkam]

Re: but it doesnt charge if it's on my asus zenfone 5

try to factory reset your device.
If the issue still persist, you will need to visit the service center.