Why doesn't my screen automatically turn off on my Galaxy A8?

[AC Question]

Screen does not turn off automatically in Galaxy A8.

After I have used my phone which is Samsung Galaxy A8, and wait to get it locked automatically. But it does not lock, till I press the Power button. Could someone provide the solution.

 

[B. Diddy]

Re: Screen does not turn off automatically in Galaxy A8.

Welcome to Android Central! What have you set the screen timeout to? Does this happen only when the phone is plugged in and charging, or when unplugged as well?

 

[ht_19]

Re: Screen does not turn off automatically in Galaxy A8.

I see a feature that asks after how much duration you want your screen to be locked.I have marked it as 5 sec. Also its not related to charging, issue is at both times plugged/unplugged.

 

[B. Diddy]

That's a different setting than what you need. That setting specifies how long after the screen turns off before the phone locks and you have to enter your PIN or password again to unlock it.

Go to Settings>Display>Screen Timeout to select how long the screen stays on while idle before turning off automatically.

 

[ht_19]

Re: Screen does not turn off automatically in Galaxy A8.

Could anyone help over this problem?

 

[ht_19]

Re: Screen does not turn off automatically in Galaxy A8.

Thank you B.Diddy. My problem solved. Didnt even thought of this.

 

[Jerry_jnr]

So sorry to post on this thread but I'm frustrated and out of options.. my Samsung Galaxy J5 has refused to sleep.. When locked manually, it goes of for bout 1/4 of a second and comes back on..same thing when it locks automatically..really frustrated..and its killing my ba3.. Android version 6.0.1

 

[ronnie loots]

So sorry to post on this thread but I'm frustrated and out of options.. my Samsung Galaxy J5 has refused to sleep.. When locked manually, it goes of for bout 1/4 of a second and comes back on..same thing when it locks automatically..really frustrated..and its killing my ba3.. Android version 6.0.1

I have the same issue with my j5. Any solutions?