Why doesn't new lollipop versions show missed calls?

[AC Question]

New lollipop update on Samsung Galaxy 4 does not show notification of missed calls on home-screen. This was a great feature. Now you have to check voice mail to see if you missed calls. Any solution that is known please let me know

 

[Kelly Kearns]

New lollipop update on Samsung Galaxy 4 does not show notification of missed calls on home-screen. This was a great feature. Now you have to check voice mail to see if you missed calls. Any solution that is known please let me know

Welcome to the forums! Do you mean the number of missed calls on your phone icon at the bottom of the home screen?

Do you see the number of unread text messages on the text icon on the home screen?

 

[dpham00]

It doesn't show on the notification bar?

Sent from my Pearly White Verizon Samsung Galaxy S6 Edge

 

[William Murray1]

Thanks Kelly ... Yes the missed calls do not show at the bottom of the homes screen but new text messages do show

 

[William Murray1]

thank you for helping... Yes, the new text message do show. However, the missed calls at the icon on the bottom of the home screen do not show.

 

[William Murray1]

The icon at the bottom of the home screen used to show a count of missed calls with an actual number. With the latest lollipop update that does not show. If I go to notifications all I find is the number of new voice mails not missed calls.

 

[Kelly Kearns]

Well I'm not sure since the message count shows. There is an app called "badge" something and that lets notifications show up on the icons. If that is disabled, none will show. I haven't noticed if I'm getting a count on my missed calls since the upgrade. Give me a few and let me test something.

 

[Kelly Kearns]

The icon at the bottom of the home screen used to show a count of missed calls with an actual number. With the latest lollipop update that does not show. If I go to notifications all I find is the number of new voice mails not missed calls.

Hmmm..ok, it shows on my phone icon.

Have you tried a cache wipe after the update? Do you know how to do that?

 

[William Murray1]

I have not, but I did use Clean Master to clean out most of the cache materials that are not used.

 

[Kelly Kearns]

I have not, but I did use Clean Master to clean out most of the cache materials that are not used.

This is different though I think. I would try and boot into recovery and then wipe the cache partition and see if that helps. If not, the only thing I know to try is a factory reset. Someone else might come along that has some other ideas if the wipe cache doesn't work.

Also that cleaner..are you sure it didn't delete something? I generally don't use those type of apps, they have been known to delete things you don't want deleted.

 

[alharbi28]

Please follow the steps below:
Go to settings =》Sound and display =》Sounds and notifications=》 Notificatons =》select "while locked"= show all content

 

[Kelly Kearns]

Please follow the steps below:
Go to settings =》Sound and display =》Sounds and notifications=》 Notificatons =》select "while locked"= show all content

I don't show any notifications while locked and mine still show on the phone icon. That is a badge.

 

[TitoP]

I have the same problem on my Verizon Samsung S4 and it started happening after the same OS update. Does anyone have any info on how to fix this?

 

[worrynot]

Got the same problem, since update. Doesn't show missed calls on phone icon at the bottom of the home screen? is a pain. Hope someone can sort problem.

 

[taife32]

Try to find a launcher in the interim that will show you badges like Nova Launcher (unfortunately I think that part is on paid version of the launcher in Nova). Some other launcher might solve your problems for now until until someone comes with a better solution.

Sent from my SM-N910F using Tapatalk

 

[dbl d]

"Glance view MK" in device settings needs to be turned off. It's rejecting your call and message counts.

 

[Gregory in Houston]

Perform the following:

Go to:

Apps>settings>more>application manager
Swipe screen to the left two times. See "All" in upper left hand corner. Tap "all."
Find and tap on "BadgeProvider" in the list.
Tap "clear data"
Tap "ok".

Your green phone icon should now show number of calls missed. This does not delete any personal data.

 

[Amber Albaloushi]

Thanks a lot. This has solved my problem I have been suffering with this glitch since lollipop update in my note 3. Thank you very much for solving my problem.

 

[Steven Kovacs]

The solution listed about clearing the badge provider worked for me too.

 

[Lina Ghirxi]

worked for me too. thanks