Why don't I have a connection on my Samsung charging mat?

[darkmr12]

no connection on Samsung charging mats

Hello all,
please HELP!, haha. I have the Samsung Galaxy S6. I had the little 20$ charger from China, bought through Amazon. It worked for about two weeks then puked. I thought I up graded to the Original Samsung circular pad and the small square travel pad. I can't get either one to connect to the phone. I have tried every position on both chargers trying to find the sweet spot, nothing. I don't believe you should need to change any setting to allow it to connect, but don't know.
Any help woud be appreciated.Thanks

 

[itguyjax8430]

Re: no connection on Samsung charging mats

Hello all,
please HELP!, haha. I have the Samsung Galaxy S6. I had the little 20$ charger from China, bought through Amazon. It worked for about two weeks then puked. I thought I up graded to the Original Samsung circular pad and the small square travel pad. I can't get either one to connect to the phone. I have tried every position on both chargers trying to find the sweet spot, nothing. I don't believe you should need to change any setting to allow it to connect, but don't know.
Any help woud be appreciated.Thanks

Welcome to Android Central!

You shouldn't have to change any settings to get the phone to charge wirelessly. Do you have a case on the phone? Hopefully your phone is not defective, if it is you might just need to take it back to the carrier and get it swapped out.

 

[jcp007]

Re: no connection on Samsung charging mats

Volume down+Home+Power

Try that and see if it helps.

Posted via My Samsung Galaxy S6 Handheld Device

 

[richv77]

Re: no connection on Samsung charging mats

Volume down+Home+Power

Try that and see if it helps.

Posted via My Samsung Galaxy S6 Handheld Device

What does that key sequence do?

-Rich

 

[jcp007]

Re: no connection on Samsung charging mats

What does that key sequence do?

-Rich

Soft reboot.

Posted via My Samsung Galaxy S6 Handheld Device

 

[DWS44]

Re: no connection on Samsung charging mats

Just a sanity check question...but you did plug the wireless charger(s) into a power source with the included cable and wall adapter, correct? Otherwise, the charger isn't getting power from anything, and the phone won't know its there when you set the phone on it.

The only reason I bring this up, is that we've had a few posts from people not realizing that the wireless chargers actually needed to be plugged in to a power source in order to supply power to the phone.