Why don't my incoming calls pause my mp3 player?

panloaf

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Apr 26, 2015
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Incoming call does not pause mp3 player

Galaxy S4 running Android 5.0.1 - When the inbuilt mp3 is running and an incoming call is received, the mp3 player does not pause but the incoming call screen is displayed. Eventually, the call goes to voice mail and the call hangs up. At that point the mp3 player automatically pauses. Pressing the play button on the mp3 panel results in a message saying the operation cannot be executed during a call. Returning the call then hanging up results in the mp3 player restarting automatically.

I've done a backup, factory reset and restore which seems to have cleared other problems namely intermittent shut down and restarts.
 

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