Why don't my S7 Edge volume buttons let me volume up and down?

[AC Question]

My s7 edge volume buttons doesn't let me volume up and down

If i press volume up it would uust go back from its orginal place
And if i press down it it goes back to its orginal place also from where i pressed the volume down button and my phone heats up every time i use the volume buttons

 

[the tall guy]

Re: My s7 edge volume buttons doesn't let me volume up and down

Hi, if the device heats up when you are trying to turn the phones volume up and down I would definitely recommend you take it back to where you bought it from and ask for a new one as this isn't normal.