Why don't my Samsung Galaxy S6 touch keys and home button light up?

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My Samsung Galaxy S6 touch keys and home button dosn't light up

So i got my phone about a week ago and when i do a reset back to factory new, they work until i have done the set up of phone, it no longer works. When i check under settings and display there is no options for my lights. I have no idea how to turn it on, anyone who kan help?
 
Re: My Samsung Galaxy S6 touch keys and home button dosn't light up

Do you have power saving on?

Posted via Lg g3 Running Cyanidel Android 5.1.1
 
Re: My Samsung Galaxy S6 touch keys and home button dosn't light up

I do not have that on, i have tried checking them on and off to see if that would fix.
 
Re: My Samsung Galaxy S6 touch keys and home button dosn't light up

They may be faulty. Try contacting Samsung and see if they'll give you a warranty replacement.

Posted via Lg g3 Running Cyanidel Android 5.1.1
 

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