Why Galaxy S5 does not set up email?

[AC Question]

Our work email is through HostGator. When I try to add this to my phone it says " We're sorry, that email address is not recognized." Any info on how to fix this would be appreciated.

 

[B. Diddy]

Welcome to Android Central! Are you following these steps? Setting Up Email for Android Phones « HostGator.com Support Portal