why i can't change my hotspot from 2.4ghz to 5ghz?

[Android Central Question]

I have new huawei p30 and i want to change the hot-spot from 2.4ghz to 5ghz,
But it not let me to change it.
Can someone help me?
Thank you

 

[B. Diddy]

Welcome to Android Central! What options do you have in the hotspot menu in system settings? Show us a screenshot: http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html. You'll have to register on this forum first. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[SLoW503]

Is it like not letting you or you cant find it?

 

[Omnistream QA]

It's not let me change it (it look like the option is locked)

 

[Omnistream QA]

There is any way to unloke the option?

 

[B. Diddy]

Can you show us a screenshot?

 

[Omnistream QA]

This is what im tallking abut

 

[B. Diddy]

So if you tap that, nothing happens?

 

[Omnistream QA]

Exactly

 

[B. Diddy]

This is the standard P30, and not the P30 Lite, correct? Does this persist in Safe Mode? https://www.hardreset.info/devices/huawei/huawei-p30-pro/safe-mode/

 

[Omnistream QA]

Even in safe-mode i can't change to 5ghz

 

[B. Diddy]

Can you ask Huawei support about it? If it's brand new, you should be able to get it repaired or replaced under warranty.