Why I can't install the system updates (lollipop) on my phone?

[AC Question]

I was rooting the phone and I installed the SuperSU. After this process when I click to install the updates, the phone reboot but enter in the recovery move and I am not able to install the updates.

Could you help me?

 

[belodion]

You may need to unroot in order to receive OTA updates.

Posted via the Android Central App

 

[dani_clara]

I am receiving all updates on the phone but when I am trying to install the phone restart and enter directly in the recovering mode. I just did the unroot and is keeping doing the same.

Thanks

 

[Rukbat]

Undoing root still leaves footprints that the phone was once rooted, so it's not safe to update. You''ll have to flash a stock ROM to get an update. (Back up everything first - Backing up an Android Device - flashing a ROM deletes all your data, apps, etc.)