Why I don't receive oreo update

[Android Central Question]

Why my moto g5s plus don't showing any oreo update after reset the device?

 

[hallux]

You can check here to see if Motorola plans to update that device - https://support.motorola.com/us/en/softwareupgrade

This list DOES indicate that device was going to get the update - https://www.techradar.com/news/moto...-moto-phones-receiving-android-80-oreo-update

That update availability may be carrier-dependent

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[Javier P]

Why my moto g5s plus don't showing any oreo update after reset the device?

Welcome to the forums. Where did you buy the phone? The update has been rolling out in Brazil and India for retail and some carrier dependant models.

 

[chw8022]

got it in New Zealand