Why is my Galaxy Grand Duo freezing?

[AC Question]

why is my galaxy grand duo freezing?

whenever im using whatsapp or any other action the whole screen freezers, its not allowing me to do anything. even the time is stuck, please help

 

[EdwardSmith36]

Re: why is my galaxy grand duo freezing?

What device you are using, have you rooted that device? share some details about your handset.