why is my s pen not working and cannot write on the screen off ?

A

AC Question

my s pen is working for all features except that i cannot write in the screen while it is off ( black ) , please advise
 

nahoku

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Jan 26, 2013
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You know, I really wish this site would force people to list their phone model!

If this is a Note 5, look in your S-Pen settings to make sure you have screen off memo enabled. Heaven knows if this will help because I have no clue what kind of phone you have.