Why is my samsung galaxy j10 not changing above 33%?

[Android Central Question]

Why is my samsung galaxy j10 not changing above 33%?

 

[Kizzy Catwoman]

This often happens when your battery needs replacing.

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https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! I agree. You could see if the problem still occurs in Safe Mode: www.samsung.com/us/support/answer/ANS00062983/. If it does, then I would agree with Kizzy Catwoman -- the battery would need to be replaced, or it's time for a new phone.