Why is my SGal Ace2x shuting down when battery shows charged?

A

AC Question

Why is my sgal ace2x shuting down when battery shows charged

recently my ace2x will shut down with a half full battery showing. I will phone and when call answered my phone shuts off. After this I have to restart sometimes.
 

Rukbat

Retired Moderator
Feb 12, 2012
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Re: Why is my sgal ace2x shuting down when battery shows charged

When this happens, and you get the phone running again, look at the battery graph in Settings. Tap the graph to get to the second page. If you see a sharp drop in battery (so sharp it's called "drop off the cliff"), to zero or almost zero, you have a bad battery. If you want to know the how and why of the problem, read some of the articles at https://www.google.com/search?q=lithium+battery+dendrites&ie=utf-8&oe=utf-8

The industry is working on it (the same thing happens to batteries in electric or hybrid cars and if they're under warranty it can cost the manufacturer a few thousand dollars for a new battery, so it's really being worked on), but there's no good solution yet.
 

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