Why is my system memory so high?

[AC Question]

why is my system memory so high?

I just bought a new s6 64gb. And now i open the storage and see the system memory taking up 38.79gb. Thats over half the phones storage. Is that normal? Or is there something wrong? I understand that a portion of the storage is for the os, but that just seems outrageously high.

 

[belodion]

Re: why is my system memory so high?

It does. I'll ask some S6 geniuses whom I happen to know.

Posted via the Android Central App

 

[Golfdriver97]

Re: why is my system memory so high?

Welcome to the forums. Is there anyway you can attach a screenshot?

 

[tagrath123]

Re: why is my system memory so high?

Welcome to the forums. Is there anyway you can attach a screenshot?

I would but i cant figure out how. Im new to android. Walkthrough anyone?

 

[cwise222]

Re: why is my system memory so high?

My 64GB S6 has 9.43GB used for the system memory. If yours is really 38GB then there is something quite wrong since you can't add to that, it's locked off from the rest of the storage. Fresh out of the box nothing should be taking up 38GB.

 

[tagrath123]

It really is 38gb i promise. Its rediculous. Any ideas as to what it is? Or how to fix it?

 

[racedog]

It really is 38gb i promise. Its rediculous. Any ideas as to what it is? Or how to fix it?

Sounds like you're confusing storage and memory, they are two different things. Go to storage and give us a list of what it shows.

Posted via the Android Central App

 

[tagrath123]

Total space 64.00GB
availavle space 19.79GB
system memory 38.79GB
Used space 3.25GB
Cached data 1.00GB
miscelaneous files 1.17GB

 

[MaLLoThaPrince]

Total space 64.00GB
availavle space 19.79GB
system memory 38.79GB
Used space 3.25GB
Cached data 1.00GB
miscelaneous files 1.17GB

Did you transfer anything from an older device to your new device??

Sent from my SM-T800 using Tapatalk

 

[drone3]

Re: why is my system memory so high?

Something doesn't add up, can you give us a screen shot?

Hold down home and power buttons together the same time until it takes a screen shot.

dreaming of electric sheep

 

[tagrath123]

Fixed via factory reset. Thanks for trying to help tho

 

[Golfdriver97]

Fixed via factory reset. Thanks for trying to help tho

Sorry about the delay in replying. Glad you got it fixed. It was probably an error in storage reporting that the reset fixed. A screenshot is usually done by simultaneously clicking power and volume down, or in Samsung's case, power and home.

 

[LuckyXx]

so your system memory problem was fixed once you factory reseted your phone. like it went from 38.79 to 0

 

[TheGoodNamesAreGone]

Oh and for screenshot, you can also use palm swipe to capture as well if you have it on. Just for future reference.

 

[Mark Posada]

Re: why is my system memory so high?

I just purchased an ZTE ZMAX PRO. Memory system showed 8.32 GBS used already. Why so high?

 

[Maazak]

That's because your phone had already got a newer but not installed version of Android from that built in installed version.
When you'll install it the extra files and the older versiob will be deleted and then your phone system memory will drop to almost 10gb

 

[Maazak]

Re: why is my system memory so high?

8.32of how much?