Why is my Zenwatch Step count so inaccurate?

Scott264

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Oct 27, 2014
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Step count issues

I'm mostly happy with my zenwatch but as has been mentioned, the step count and heart rate are woefully inaccurate. I've also noticed that when using a watch face that shows step count such as the included "Explorer" watch face, the step count doesn't show up at all or fails to update. I've selected Asus' Wellness app...maybe Android "Fit" will work better....?
 

Tony Rizzo

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Nov 18, 2013
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Re: Step count issues

I found the step count to be very accurate. I use the wellness app because it updates in live time. The "fit" app is a waste it doesn't report the steps accurately, it's always way off. When you use "wellness" your count will always match your watch. Even if the two devices lose their connection it will always update 'wellness" correctly.Good luck!
 

remix1982

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Jul 7, 2011
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Re: Step count issues

I agree about the Fit App... It's very inaccurate. I've used the Wellness app and the Jawbone Up app and both are fairly aligned to each other give or take +/- 5 steps
 

Tony Rizzo

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Nov 18, 2013
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Re: Step count issues

I agree completely, In fact both Wellness and Jawbone always match my step count . I can leave my phone home and go walking and when I get back it syncs up to wellness and matches. Can't say the same for "fit". Always off by hundreds if not thousands of steps.
 

PlanetPluto7

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Jan 7, 2013
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Re: Step count issues

All Android Fit does for me is get in the way. I've uninstalled it. My Samsung Fit didn't count well until an update or 2.
 

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