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Why is Samsung in Australia of a very bad service and stupid customers service?

A

AC Question

My partner bought his Note 7 online and then they were requested to exchange it so that it doesn't blow in his face and the new device hasn't been sent yet! Neither the SD card that was supposed to be sent to him upon the online purchase. Whenever he talks to them or asks the people in Samsung Sydney have no stupid clue! For gods sake and their customer service is horrible and the people who work there are very lazy and retarded! So u pay 1300$ for this stupid serviceee
 

itguyjax8430

Retired Moderator
Mar 15, 2013
6,822
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My partner bought his Note 7 online and then they were requested to exchange it so that it doesn't blow in his face and the new device hasn't been sent yet! Neither the SD card that was supposed to be sent to him upon the online purchase. Whenever he talks to them or asks the people in Samsung Sydney have no stupid clue! For gods sake and their customer service is horrible and the people who work there are very lazy and retarded! So u pay 1300$ for this stupid serviceee

Welcome to Android Central!

They are probably overwelmed with the whole Note 7 issue.
 

belodion

Co-Ambassador Team Lead
Moderator
Jun 10, 2014
39,079
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Yes, give them a break. This is a difficult time for them.